1. Introduction
This policy describes how SMSmeu handles personal data, in line with applicable data protection laws. Our principle is to collect the minimum needed to run the temporary virtual number service.
You can buy without signing up. In that case, we only process what is essential to complete the order and show the code on screen.
2. Data we collect
- Order data: the service and country chosen, amount, status and time of the order.
- Contact data: the email given at checkout (and your name, if you provide it), for the receipt and to follow the order.
- Payment data: card payment confirmation details processed by the payment provider (we do not store full card numbers).
- Technical data: access and usage information (such as logs and session identifiers) for security and fraud prevention.
3. How we use the data
- Process orders, release the number and show the code received;
- Confirm payments and process orders;
- Provide support and answer requests;
- Prevent fraud, abuse and misuse;
- Comply with legal and regulatory obligations.
4. Payment
Card payments are processed by our payment provider. We only receive the confirmation needed to release the order. We do not have access to your full card details.
5. Numbers and SMS content
The code received is shown on your order screen. Messages associated with temporary numbers may be kept only for as long as needed to provide the service and prevent fraud, and are then discarded according to our retention periods.
7. Retention
We keep data for as long as needed for the purposes described and to meet legal obligations. After that period, data is deleted or anonymized.
8. Your rights
You may request, at any time: confirmation of processing, access, correction, anonymization, portability, deletion, and information about how your data is shared. To exercise your rights, contact our support channel.
9. Security
We apply technical and organizational measures to protect data against unauthorized access, loss or alteration. No system is 100% foolproof, but we work continuously to reduce risk.
11. Contact
For privacy and data protection matters, contact our support channel. We respond to requests within the timeframes set by law.